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DELIVERY AND RETURNS

Shipping and Returns: FAQ
Packaging
  • Each piece comes in an organic cotton drawstring bag and is carefully and lovingly packaged in plastic-free recyclable materials.

  • If it is a gift for someone else, feel free to leave me a message at checkout to include in the package from you. 

Delivery 
  • ​Once payment has been made, all jewellery will be posted within 1-3 business days.

  • I currently use Australia Post for all my delivery items. You will receive a notification in your email once your item is on the way which will include a tracking number.

  • Please expect some delays due to Covid-19

  • If you need your order in a hurry please select Express at checkout.

International Orders:

  • Due to COVID-19 International Orders can be severely delayed. Australia Post estimates 9-12 days for standard delivery but it can be much longer. 

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Returns/Exchanges
  • I will gladly accept exchanges, as I only want you wearing pieces you truly love!

  • Contact me within 10 days of receiving your item and ship the unworn items still in their original packaging back within 30 days at buyers expense.

  • If you believe there is something faulty with your item when it arrives please let me know ASAP so that I can make it right.

  • Please note that each item is handcrafted and some minor imperfections are normal. These are what make your items beautiful and unique - just like you.

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